How to Report Abuse and Neglect

What to expect when you make a report

The Department of Children's Services will ask you a series of questions when you make a report. It is okay if you do not know all the answers, just tell them as much as you know. It is their job to work with local law enforcement to conduct a thorough investigation.

More information about the process is available on the DCS website. 

Tennessee law requires that all persons must report suspected cases of abuse or neglect.
If a child is in immediate danger, call 911. To report abuse and neglect, contact the Tennessee Department of Children's Services at 1-877-54-ABUSE (1-877-542-2873).

How to respond if a child tells you they have been abused:

DO

  • Remain calm

  • Believe the child

  • Allow the child to talk

  • Show interest and concern

  • Reassure and support the child

  • Take action. It could save a child's life.

DON'T

  • Panic or overreact

  • Press the child to talk

  • Promise anything you can't control

  • Confront the offender

  • Blame or minimize the child's feelings

  • Overwhelm the child with questions

To Report Abuse Call: 1-877-54-ABUSE (1-877-542-2873)